Contact Support (OMC)

OMC: Operation and Maintenance Centre

We Monitor your Solutions 24/7/365

Operation and maintenance of our nationwide fiber network is a core competency of GlobalConnect. We monitor all solutions from individual IP connections to data centres and access 24/7/365 from our fully staffed OMC in Taastrup. It means that we can offer SLAs with a guaranteed uptime to all customers who use our infrastructure.

Our Monitoring Includes: 

  • High security and strict access control for all physical locations and data centers
  • Security arrangement for support and bug 24/7/365
  • Careful process control and quality assurance of our service organization generally

OMC - monitoring 27/4

Information & Maintenance

If you would like to receive emails or text messages in case of major fibre breaks you may sign up for TechNet:

New users? Send us an email and become registered
If already registered? Log on to GCTechNet

Support - Outsourcing Services

Web: Outsourcing support

Phone: +45 7015 1526 (press 2)

 

Support - all other services

Phone: +45 7730 3188

Mail: omc@globalconnect.dk

 

Do you need to create or make changes to DNS servers?

Please send an email to hostmaster@globalconnect.dk

 

Reservation of Access Card

Download and print swipe card receipt form

Download and print appointed responsible person(s) or function(s) form

Contact Support and operations