Contact Support (OMC)

OMC: Operation and Maintenance Centre

We Monitor your Solutions 24/7/365

Operation and maintenance of our nationwide fiber network is a core competency of GlobalConnect. We monitor all solutions from individual IP connections to data centres and access 24/7/365 from our fully staffed OMC in Taastrup. It means that we can offer SLAs with a guaranteed uptime to all customers who use our infrastructure.

Our Monitoring Includes: 

  • High security and strict access control for all physical locations and data centers
  • Security arrangement for support and bug 24/7/365
  • Careful process control and quality assurance of our service organization generally

OMC - monitoring 27/4

Information & Maintenance

If you would like to receive emails or text messages in case of major fibre breaks you may sign up for TechNet:

New users? Send us an email and become registered
If already registered? Log on to GCTechNet

Support - Outsourcing Services

Web: Outsourcing support

Phone: +45 7015 1526 (press 2)

 

Support - all other services

Phone: +45 7730 3188

Mail: omc@globalconnect.dk

 

Do you need to create or make changes to DNS servers?

Please send an email to hostmaster@globalconnect.dk

 

Reservation of Access Card

Download and print swipe card receipt form (pdf)

Swipe card image guidelines (pdf)

Download and print appointed responsible person(s) or function(s) form (pdf)

Contact Support and operations